Associate Account Executive

Job Description: You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction? At CM.com we help businesses connect with their customers through one Global AI-Powered Customer Engagement Platform. Our platform combines messaging, marketing automation and AI to help companies serve, sell and engage customers across every channel “The entire customer journey. One platform” This is a unique opportunity to join a small, ambitious and fast-moving regional team where every person has real impact. The Nordic office operates with a startup mindset inside a global tech company. That means ownership, flexibility and the chance to help shape how we grow in the region. This role is the primary outbound hunter position in the team. You will play a key role in building pipeline, winning new customers and helping expand CM.com’s presence across the Nordics. What you will do As an Account Executive for the Nordic region, you will drive CM.com’s growth across our Software and CPaaS portfolio. This is a strategic, high‑impact role that ensures continued momentum in a lean and ambitious regional team. In this full sales cycle role, you will identify, engage, and convert new business opportunities across all Nordic markets. Your strong outbound mindset and technical curiosity will enable you to generate pipeline, deliver compelling demos, assist in solution scoping, and provide hands‑on pre‑sales support. You will be essential in winning new logos, shortening sales cycles, and increasing win rates, particularly in complex, consultative deals where technical credibility is crucial. Working within the CM.com Sales Methodology, you will educate, qualify, and develop new target accounts. You’ll have the freedom and ownership to demonstrate your entrepreneurial approach while creating sales‑ready opportunities for solutions such as our Omnichannel Messaging Platform, Marketing & Service Cloud, and our Agentic AI platform HALO: all designed to power best‑in‑class customer experiences. In your first 12 months, you will:

• Generate and qualify leads for solutions including SMS, Omnichannel Messaging, AI‑driven marketing and service flows, and our broader cloud portfolio.
• Research prospects and engage with potential clients through personalized emails, social channels, tailored messaging, and direct outreach to uncover their most critical business challenges.
• Leverage tools such as Salesforce, LinkedIn Sales Navigator, Cognism , and modern AI‑powered prospecting tools to maximize outreach efficiency.
• Collaborate closely with Marketing, Sales Executives, and cross‑functional teams to refine targeting strategies and accelerate deal cycles.
• Work closely with our Nordic Lead, Marketing Manager, and global product specialists.
• Improve and scale processes using AI, automation, and smart tooling.
• Make fast decisions, test new ideas, and learn from experimentation.

That’s why you ideally have

• Passion for sales and technology
• Proven commercial experience in the SaaS, or IT services industries (this is a non-negotiable requirement).
• A track record of success in selling solutions to midt to large enterprises.
• Great social and convincing skills.
• You are extremely curious, eager to learn and enjoy actively listening to your conversation partner.
• Fluency in English
• Proficiency in another Nordic Country language, preferably, Danish, Finnish, Swedish or Norwegian is required

And you are located within travel distance of our Copenhagen Office (In the heart of the city center). The reality at CM.com We believe honesty creates better matches. So here it is:

• Fast decision making and experimentation
• High ownership and freedom to shape how you work
• Technology evolving quickly, especially with AI
• Close collaboration in a small team environment

If you enjoy taking initiative, working close to the business and helping shape a growing regional team, this role will suit you well. Requirements: Every CM.com colleague, connects to our 4 shared values: Drive and Lead We value your expertise and professional judgement. You understand the mission of CM.com and feel ownership over your role and its contribution to the bigger picture. You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward. Grow and Learn Growing Faster Together is not just our purpose, it’s how we work. The growth of our colleagues and our customers is our priority. Our organization is designed to support this through the CM Academy, the Young Professional Program and our own CM Business Adventure, the CMBA. But growth also comes from daily curiosity. You enjoy stepping outside your comfort zone and you like to experiment, learn continuously and actively share knowledge and insights with others. Together and Care At CM.com, we work together. We believe that diverse perspectives lead to stronger outcomes. Diversity is therefore essential to us. We value the social side of work. We trust one another, show genuine interest and care about one another’s well-being. You are looking for that connection, you prefer being together on-site, sharing ideas, meals, workouts and conversations, and you believe that energy is created by meeting in person. Speed and Change For more than 25 years, we have operated at the forefront of innovation. Change is not something we respond to, it’s something we actively drive. By welcoming AI Agents into our organisation, we fundamentally change how work is done. This allows us to move faster, do more with fewer people and continuously rethink roles and responsibilities. You are comfortable with that reality and want to contribute to progress rather than maintaining the status quo. Company Benefits At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com club member, you’ll have the following benefits:

• Onboarding: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.
• Pension plan of 10,5% of your monthly salary with a mandatory personal contribution of 5%;
• 25 holidays per year and the option to purchase an additional 10 days annually;
• We are flexible when working from home is required – max 2 days a week.
• Employee Share Purchase Program that offers a discount on purchasing company shares;
• Free lunch and beverages;
• We offer internal and external training courses like the CM Academy to help you develop professionally.

Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.