Assistant Restaurant Manager

About us Greasy Spoon is a popular brunch restaurant in Stockholm, we have four locations and operate 7 days a week. We are looking for a highly skilled and experienced Assistant Restaurant Manager to lead a team of high-energy, unique, and passionate individuals. Who are you?

• You have experience in a management and leadership role in the restaurant and service industry.
• You are passionate about customer-facing roles, and you are a real people person.
• You are motivated by financials and targets and have experience working with business administration.
• You are an inspiring and hands-on leader.
• You are looking for a long-term role that you can sink your teeth into.
• Brownie points if you have worked in brunch.

Key Responsibilities: Leadership & Team Development

• Lead by example and maintain a positive, energetic, and supportive working environment.
• Assist in developing team members.
• Coach and support the team to deliver exceptional service standards.
• Ensure all employees understand company procedures, steps of service, and operational standards.
• Conduct regular team briefings and communicate company updates effectively.
• Support managers and supervisors with coaching, training, and operational guidance.

Guest Experience

• Be present on the floor during service and lead from the front.
• Ensure every guest receives a warm welcome and a memorable experience.
• Handle guest feedback and resolve issues professionally and efficiently.
• Maximize guest satisfaction while maintaining efficient table turnover.
• Ensure service standards are consistently delivered across all dayparts.

Operations

• Oversee the daily operation of the restaurant, ensuring smooth service.
• Take responsibility for the restaurant during weekends and in the absence of the General Manager.
• Ensure opening and closing procedures are completed correctly.
• Maintain high standards of cleanliness, organization, and presentation throughout the venue.
• Support all departments when needed and step into any operational role to assist the team.

People & Scheduling

• Support rota planning and labor management alongside the General Manager.
• Monitor staffing levels and adjust according to business needs.
• Organize breaks and allocate positions during service.
• Ensure effective communication regarding scheduling, attendance, and operational needs.

Financial & Administrative Responsibilities

• Assist with stock control, ordering, and inventory management.
• Control costs and minimize waste.
• Understand and manage till systems, back-office reporting, and daily cash procedures.
• Complete end-of-day reports and ensure accurate financial controls.
• Stay up to date with all company systems, communications, meetings, and operational platforms.

Compliance & Licensing

• Ensure compliance with all company policies, food safety regulations, and health and safety standards.
• Be fully knowledgeable about alcohol legislation and licensing requirements.
• As a designated person on the alcohol licence, ensure that either you or an approved supervisor is present whenever alcohol is being served.
• Follow and uphold all legal responsibilities related to alcohol service.

Our Expectations

• Lead by example.
• Support your team.
• Deliver exceptional hospitality.
• Drive standards every day.
• Take ownership of the business.
• Always bring energy, positivity, and solutions.
• Flexible approach to working mornings, evenings, weekends, and holidays.
• Ability to remain calm under pressure and lead busy services.
• Have a positive mindset.

The responsibilities outlined above are not exhaustive. The role may include additional duties and projects as required to support the needs of the business. Benefits include:

• Wellness allowance
• 40% discount on food on your day off
• Friends & Family discount
• Free coffee anytime you pop in
• Lots of team fun activities
• Tip!
• Opportunity to impact & have your say on a growing business
• Company driven by our values and culture

Greasy Spoon is an English-speaking environment, so a high level of English is required for the role. We are passionately committed to equality and diversity in the workplace and have a wonderful team of multicultural and unique individuals. Like in any restaurant, this role includes weekend work, and we are governed by peak and seasonal trade. At Greasy Spoon, we take our hires very seriously. Read through our job description carefully, and if you tick all the boxes, please send us a CV and cover letter telling us why you would like to work for Greasy Spoon! Applications only through the link

• https://forms.monday.com/forms/057b13dd4174d1c823e8595acd2d4158?r=euc1