Assistant, eCommerce Operations, Norway (m/f/d)

We are looking for a dependable, detail‑oriented Operations Assistant to join our Ecommerce warehouse Operations team in Oslo. This fulfilment‑focused position plays a key role in ensuring customer orders are processed accurately, safely, and efficiently. Working with delicate jewellery items, you will help maintain a high standard of order accuracy and uphold exceptional service throughout the fulfilment process. Working Hours: 5 days per week, scheduled across Monday to Sunday on a rotating roster. 20 hours/ week with a minimum of 4 hours per day. Fixed term contract WE DELIVER

• WE DARE
• WE DREAM
• WE CARE

eCommerce Operations & Customer Service Assistant The eCommerce Operations & Customer Service Assistant supports the daily operations of the eCommerce business, ensuring efficient order fulfillment, returns processing, inventory accuracy, and customer support. The role contributes to delivering an excellent customer experience through operational excellence and proactive problem-solving. We DELIVER - Let's Deliver Together

• Pick, pack, and ship customer orders accurately and efficiently.
• Support stock management, replenishment, and inventory activities.
• Process customer returns and maintain accurate system updates.
• Respond to customer enquiries via written communication channels.
• Collaborate with internal teams and external partners to ensure a seamless customer experience.
• Contribute to process improvements and operational efficiency

We DREAM - This Is What We Dream Of -

• Strong attention to detail and accuracy.
• Excellent organizational and multitasking skills.
• Customer-focused and solution-oriented mindset.
• Ability to work independently and collaboratively.
• Positive, proactive, and adaptable approach.
• Good communication skills in Norwegian and English.

We CARE - What You Can Expect

• An internationally successful company
• Flat hierarchy
• Competitive compensation package
• An highly motivated team
• A modern workplace
• Can-Do-Attitude
• Events
• Personal and professional development through regular e-learning modules

We DARE You To Apply Do you want to make the world more beautiful? Then simply apply via our career portal. More information? Find out everything about Pandora as an employer here. It is important to us that everyone feels they belong with us, regardless of ethnic origin, gender, disability, religion, ideology, age, or sexual identity.